A fine timepiece is more than a way to tell time—it’s a precision instrument, a piece of craftsmanship, and often, a cherished heirloom. Like any mechanical system, a watch needs routine care to function properly over the years. Whether it’s a vintage automatic, a quartz daily driver, or a luxury chronograph, servicing and repairs are essential to keeping your watch accurate, reliable, and ready for the next generation. At Johnston Jewelers, we offer expert watch servicing and repair with the care and precision your timepiece deserves.
Many people assume a watch will run forever as long as the battery is changed or it keeps ticking—but just like a car engine, the internal components of a watch require cleaning, lubrication, and adjustment to avoid long-term wear and tear. Even quartz watches, which are known for low maintenance, benefit from professional servicing every few years to replace gaskets, check the seals, and prevent moisture or dust from damaging the movement.
Mechanical watches—both automatic and manual wind—require even more attention. These intricate machines contain dozens, sometimes hundreds, of tiny parts working in harmony. Over time, lubricants dry up, friction increases, and accuracy can suffer. Most watchmakers recommend servicing a mechanical watch every 3 to 5 years, though some models may need it sooner depending on wear and environment. If your watch is running too fast, too slow, stops intermittently, or shows signs of moisture under the crystal, it’s time for a check-up.
Watch servicing typically includes disassembling the movement, ultrasonic cleaning of each part, re-lubricating the gears and pivots, reassembling the watch, replacing gaskets, pressure testing for water resistance, and polishing the case and bracelet. At Johnston Jewelers, our trained specialists perform this work with deep respect for the design and legacy of your watch—whether it’s a Rolex, Seiko, Omega, or family heirloom passed down through generations.
There are also times when repair is necessary. From cracked crystals and scratched cases to worn straps or malfunctioning crowns, our team can restore a damaged or aging watch with OEM-quality parts and finish work. Even vintage watches with discontinued components can often be brought back to life through custom fabrication or careful modification. We understand that many of our clients’ watches carry memories—and we treat every piece with that in mind.
If you’re unsure whether your watch needs service, look out for these common signs:
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Inconsistent or inaccurate timekeeping
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Condensation or fog under the crystal
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A crown or button that feels stuck or loose
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Dull lume or water resistance failure
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Audible rattling inside the case
Neglecting these issues can lead to more expensive repairs down the road or even irreversible damage. Regular maintenance keeps your watch performing like new and protects its value over time.
At Johnston Jewelers, we make the process transparent, reliable, and personal. Whether you’re coming in for a routine tune-up or need full restoration, our team will guide you through the timeline, costs, and care steps involved. We’ll also help you understand how to properly wind, store, and wear your watch to avoid damage and prolong its lifespan.
Your timepiece deserves more than guesswork—it deserves expert attention from professionals who understand both the engineering and the sentiment behind it. Bring your watch to Johnston Jewelers, and we’ll make sure it continues to keep time beautifully for years to come.